At KrookedKradleNursery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other information you provide when contacting us or filling out forms.
- Financial Information: Payment details processed securely through our third-party payment processors (Stripe and Coinbase Commerce). We do not store your full payment information.
- Technical Information: IP address, browser type, operating system, and usage data collected through cookies and analytics tools.
- Genetic Data: Information related to cannabis genetics you wish to preserve, bank, or access through our services.
2. How We Use Your Information
We use your information to:
- Provide and improve our cryogenic tissue culture and genetic preservation services
- Process payments and transactions securely
- Communicate with you about our services, updates, and offerings
- Respond to your inquiries and provide customer support
- Comply with legal obligations and enforce our terms of service
- Analyze website traffic and improve user experience
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (payment processors, hosting providers, analytics services).
- Legal Requirements: When required by law, court order, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- Consent: With your explicit consent for specific purposes.
4. Data Security
We implement industry-standard security measures to protect your information, including:
- 256-bit SSL encryption for all data transmission
- Secure storage of sensitive information
- Regular security assessments and updates
- Restricted access to personal data among our staff
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and performance
- Enhance your user experience
- Provide personalized content and advertisements
You can control cookies through your browser settings. Note that disabling cookies may affect certain website features.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with a supervisory authority
7. Children's Privacy
Our services are not directed to individuals under the age of 21. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than the United States. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Third-Party Links
Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (for material changes)
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
KrookedKradleNursery
Email: krookedkradlenursery@proton.me
Alaska, USA